:: Enterprise Solutions ::

This is a challenging time for any business, big or small. Rising costs, competitive pressures, and the increasing demands of customers require solutions that leverage the latest in technology and can be customized to fit the needs of a specific organization.
Created specifically to run enterprise-class telephony and voice services across multiple sites, Opencomm's IP communication systems do not suffer from the limitations and complexities of traditional solutions that evolve out of legacy voice or data switches. Opencomm’s innovative architectural approach delivers a high level of reliability, scalability (from 10 to 10,000 users) and manageability.
Opencomm’s phone systems are easy to use, simple to manage, and extremely flexible. A completely integrated system with PBX, voice mail and automated attendant functionality, the solution has industry-leading installation, administration and management tools. The Enterprise Edition is ideal for multi-site companies because the distributed architecture unifies multiple locations so the phone system behaves as one, unified system.
It is not unusual to hear about an Opencomm phone system working right out of the box - up in less than 24 business hours with no major disruption to business.
Voice quality, reliability, and scalability give the Opencomm’s system the necessary power and stability to handle a company's high call volume without missing a beat. Aside from its general reliability and excellent voice quality, the feature-rich system offers a number of other important business capabilities, not the least of which is its ability to integrate with Microsoft® Outlook®, saving users a substantial amount of time because they don't have to manage multiple directories. The solution also uses a unified messaging directory that can support many users connecting to the network remotely and a built in Fax server that support fax2mail & mail2fax functionalities.
IT managers will appreciate the fact that employees can pick up their phone and move to any location in the company and bring their extension with them. Employees can forward their voice mail to e-mail, consolidating all of their messages in a single place.
The ease-of-installation of an Opencomm phone system makes it an IT Manager's dream. The system also boasts an easy-to-navigate, Web-based management interface that administrators can access from anywhere.
Opencomm has an innovative technology that manages your phone system across the entire enterprise without sacrificing reliability or ease-of-use. The system not only provides immediate cost savings, but enables applications that allow your employees to work more collaboratively and efficiently. Employees can be more connected and more productive, even when they are many miles from one of your offices or always mobile.
Our VoIP phone system gives you immediate results as well as the capability to easily expand and grow as your business does. Better yet, the flexibility of the Opencomm system allows you to customize it to meet the needs of your particular industry, whether healthcare, government, retail, education, manufacturing or financial.

What types of organizations benefit from IP?

• Any business can extend enterprise customer contact to every person in their company through the Opencomm system.
• An ideal candidate for a distributed IP center is a medium to large enterprise that must connect with remote agents spread across multiple sites or remotes offices.
• Small to medium businesses establishing new call centers or expanding operations are also likely beneficiaries.
• Introducing VoIP would be beneficial for businesses meeting one or more these criteria:
• The organization needs a cost-effective, flexible method to extend contact center applications to distributed agents working at remote branch offices or at home.
• Due to seasonal business period or promotional programs, the business experiences a large number of moves, adds, and changes.
• The organization wants unified voice and data networks to gain savings from reduced equipment requirements, and operational expense savings due to converged management and administration.